Workers Comp & Transportation

I Got Hurt at Work in Florida – How Do I Get a Ride to My Doctor? My Workers’ Comp Transport Story

Posted on by joel m

Getting injured at work is stressful enough. But trying to figure out how to get to your doctor or therapy appointments? That’s a whole different headache.

I’m based in Florida, and when I first got hurt, I honestly didn’t know Workers’ Comp would even pay for transportation. Here’s what I’ve learned, and how I finally found a way to get rides covered without having to beg friends or pay out of pocket.

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Nobody Tells You Workers’ Comp Covers Rides (But It Does!)

After my injury, I was dealing with:

  • Doctor’s appointments

  • Physical therapy three times a week

  • Follow-ups for X-rays and evaluations

The problem? I couldn’t drive safely, and Uber was costing me $30-$50 each way.

When I asked my case manager about help, she said, “Oh, we can arrange transportation through one of our approved providers.”

Wait—what? No one told me that.

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Here’s How It Works (From Someone Who’s Been Through It):

  1. Workers’ Comp is supposed to pay for medically necessary transportation if you can’t drive because of your injury.

  2. You need to ask your adjuster or case manager for a transportation provider they work with.

  3. Some NEMT companies (Non-Emergency Medical Transport) in Florida handle this directly with Workers’ Comp insurance.

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What I Wish I Knew Sooner:

  • You don’t have to wait for them to offer rides. Ask for it.

  • You can request a specific transport company if you find one that works with Workers’ Comp.

  • There are reliable providers in Jacksonville, Orlando, Tampa, and most Florida cities.

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Here’s What Helped Me:

I found a local company that specializes in Workers’ Comp transportation. They:

  • Verified my coverage with my adjuster

  • Scheduled rides to all my appointments

  • Sent professional drivers (some with wheelchair vans)

  • Didn’t charge me anything out of pocket

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Real Talk: Not All Ride Services Are the Same

I had one company no-show me twice before I found a better provider. If you’re in Florida and need reliable, on-time rides, make sure they:

  • Work with Workers’ Comp insurance directly

  • Know how to handle injury cases (IME appointments, PT, etc.)

  • Offer wheelchair-accessible vans if you need them

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My Advice to Other Florida Patients:

  • Don’t pay for rides if you’re covered by Workers’ Comp.

  • Ask your adjuster for transportation help or find a company yourself.

  • Make sure the NEMT provider is approved and can bill insurance directly.

I hope this helps someone else going through this. Getting injured is hard enough—you shouldn’t have to stress about how to get to your appointments too.

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