How JAX NEMT works

1. Contact your insurance company, Medicaid or your local NEMT company

Depending on your state and provider, Medicaid or insurance may cover the cost of your NEMT trip, which makes it far easier to get to the doctor and receive the care you need. If you do not have Medicaid or insurance, most NEMT companies — including JAX NEMT — offer private pay. Also ask whether your plan reimburses trips you pay for out of pocket. That way you can skip long hold times, travel at your convenience, and make every appointment on time. Check our pricing on the trip calculator page before you book.

2. Book a ride with your local NEMT company

After figuring out your coverage, it is time to find a company that fits all of your transportation needs. When it comes to non-emergency medical transportation, you want a reliable, trustworthy provider offering a range of options including wheelchair and stretcher transportation. Unlike rideshare apps, a real NEMT company will not cancel your ride after you book it — and JAX NEMT arrives on time for both pickup and drop-off.

Our professional staff is friendly and knowledgeable, and takes the time to understand each client's individual needs. Alongside superior NEMT service we offer affordable rates, flexible scheduling and responsive customer service.

What JAX NEMT offers with every ride

• Anxiety-free, stress-free and hassle-free rides
• On-time pickups and drop-offs
• Big, comfortable, clean vehicles
• Direct communication with your driver
• Trained and knowledgeable drivers

3. Pickup and drop-off, door to door

Our clean, well-maintained fleet and our trained drivers make your trip through Northeast Florida as pleasant as possible. We value accessibility and will not turn you away at the door. Our team makes sure you arrive with a smile, because we want to be known for great customer service on every single trip.

We are happy to help with any trip you need — a doctor's appointment in Baymeadows, an outpatient clinic downtown, visiting loved ones in Arlington, a personal errand at the Town Center, or a group trip to St. Augustine. Tell us what you need, get a free no-obligation estimate, and we guarantee that after riding with JAX NEMT you will never look for another transportation company.