Patient transport
We are committed to top-notch service that meets your medical transportation needs. Moving around isn't always easy with a medical condition — JAX NEMT is here with a safe, smooth ride.
For riders who can walk with a little help
Ambulatory transportation is our most requested service: a safe, dependable ride for patients who can walk on their own or with light assistance, but who should not be driving themselves to and from medical care.
Learn more about ambulatory transport
Lift-equipped vehicles, secured for every ride
Our wheelchair transportation keeps riders in their own chair for the entire trip, using lift-equipped vehicles, four-point restraint systems and drivers trained specifically in wheelchair loading and passenger assistance.
Learn more about wheelchair transport
Specialized equipment and extra trained hands
Bariatric transportation uses heavier-capacity vehicles, wide-frame equipment and additional trained staff so larger riders get to their appointments with the same comfort, dignity and safety as every other passenger.
Learn more about bariatric transport
Errands, family events and everything beyond the clinic
Life does not stop at the clinic door. Our day trip service covers everyday personal transportation — errands, shopping, family events, salon appointments, banking, airport runs and outings — with the same trained drivers and door-to-door assistance as our medical trips.
Learn more about day trips transport
Bed-bound transport without an ambulance bill
Stretcher and gurney transportation is for patients who cannot sit upright for a ride and must travel lying flat — but who do not need the emergency lights, sirens and cost of an ambulance.
Learn more about stretcher & gurney transport
The same driver, the same schedule, every treatment day
Dialysis is the most demanding standing appointment in medicine — three days a week, every week, with no room to miss. Our dialysis transportation is built around that rhythm.
Learn more about dialysis transport
Unhurried, respectful rides for seniors
Senior transportation is less about the miles and more about the minutes on either end — the steps at the front door, the check-in desk, the walker that has to come along.
Learn more about elderly transportation transport
A safe ride home when you cannot drive yourself
After surgery, sedation or an inpatient stay, hospitals will not release a patient to drive — and most will not release them to a rideshare either. We are the ride that gets people home properly.
Learn more about discharge & post-surgery transport
Statewide and out-of-state medical trips, planned end to end
Some trips are not across town. A specialist in Gainesville, a transfer to a facility in Orlando or Tampa, a move to family in another state — long distance medical transportation covers the rides an ordinary NEMT run cannot.
Learn more about long distance transportAccessible airport transfers, including private aviation
Air travel is difficult when mobility is limited, and the hardest part is usually the ground portion: getting to the terminal, through the door and to the right desk with luggage and a wheelchair in tow.
Learn more about airport transportation transport
Getting Jacksonville veterans to their appointments
Veterans in Northeast Florida often travel farther for care than anyone else, and the appointment schedule at a VA clinic leaves no room for a ride that does not show up.
Learn more about veterans & va clinics transport
A dependable transportation partner for your facility
Assisted living communities and skilled nursing facilities need transportation that behaves like part of the staff: predictable, documented and easy to schedule for dozens of residents a month.
Learn more about assisted living & nursing homes transport
Reliable rides for group home residents
Group homes run on schedules, and a missed ride upends the whole day — for the resident, for the staff on shift and for the program waiting at the other end.
Learn more about group homes transport
Safe, vetted rides for students
Parents, schools and childcare programs need a transportation option they can actually verify — background-checked drivers, a confirmed pickup and a message when the child arrives.
Learn more about school & childcare transportJAX NEMT provides safe, dependable non-emergency medical transportation across Jacksonville and the surrounding North Florida communities. Whether you need a ride to a dialysis appointment, a physical therapy session, an outpatient procedure, a specialist visit or a routine check-up, our trained drivers handle every step of the trip — from your front door to the check-in desk and back home again.
Our ambulatory transportation is designed for riders who can walk with little or no assistance but would rather not drive themselves or depend on a family member's schedule. Our wheelchair transportation uses wheelchair-accessible vehicles with hydraulic lifts and secure four-point restraints, so riders stay in their own chair for the entire trip. Our bariatric transportation uses heavier-capacity equipment and additional trained hands, giving larger riders the same comfort, dignity and safety as every other passenger. And our day trips and group outings cover everything beyond the clinic: pharmacy runs, grocery errands, family visits, senior-community activities and special events.
Every ride is door-to-door and hands-on. Drivers arrive early, assist with steps, doors and curbs, help riders get settled, and can wait during shorter appointments so nobody is ever stranded. Vehicles are inspected and sanitized between trips, drivers are background checked and trained in passenger assistance, and scheduling is available for one-time trips, recurring standing appointments and long-distance transfers.
Pricing depends on distance and the level of assistance required, and quotes are always free with no obligation. Serving Jacksonville, Baymeadows, Arlington, Downtown, the Town Center, Orange Park, St. Augustine and nearby areas — call us or use the trip calculator for an estimate in about a minute.
Call our dispatch team or use the trip calculator to get an estimate in under a minute.