Assisted Living and Nursing Home Patient Transport — JAX NEMT non-emergency medical transportation in Jacksonville, Florida

Service

Assisted Living and Nursing Home Patient Transport

A dependable transportation partner for your facility

Assisted living communities and skilled nursing facilities need transportation that behaves like part of the staff: predictable, documented and easy to schedule for dozens of residents a month.

We work with activity directors, schedulers, social workers and administrators to move residents to medical appointments, dialysis, therapy, specialist visits, imaging, dental care, hospital admissions and discharges, and back home again. Recurring resident schedules are set up once and simply run.

Facilities get a single dispatch contact, written quotes, confirmed pickup windows, trip verification when a resident is delivered, and drivers who know your building, your entrance and your sign-out procedure. Residents get door-to-door assistance and the same courtesy on every trip.

Every mobility level is covered under one account — ambulatory residents, wheelchair users travelling in their own chair, bariatric residents and bed-bound residents needing stretcher transport — so schedulers do not have to juggle multiple vendors for one hallway of residents.

Vehicles are cleaned and inspected between trips and drivers are background checked and trained in resident assistance and transfer safety. Call our dispatch team to set up a facility account and review scheduling, documentation and billing.

Assisted Living and Nursing Home Patient Transport — JAX NEMT door-to-door patient transport in Jacksonville, Florida

What's included

  • One account, every mobility level

    Ambulatory, wheelchair, bariatric and stretcher under one vendor.

  • Trip verification

    Documented confirmation each time a resident is delivered.

  • Recurring resident schedules

    Set the appointment pattern once; the rides repeat.

  • Dedicated dispatch contact

    One phone number and one person who knows your building.

Assisted Living & Nursing Homes transport questions

Can you invoice the facility instead of the resident?
Yes. Facility accounts are invoiced directly — contact dispatch to set one up.
How much notice do you need for resident trips?
Scheduled trips are best booked a day or more ahead; same-day requests are accepted based on availability.
Do you provide documentation of completed trips?
Yes, trip verification is provided for every facility transport.
904-515-2045

Ready to book a ride?

Call our dispatch team or use the trip calculator to get an estimate in under a minute.