
Service
Wheelchair Transportation
Lift-equipped vehicles, secured for every ride
Our wheelchair transportation keeps riders in their own chair for the entire trip, using lift-equipped vehicles, four-point restraint systems and drivers trained specifically in wheelchair loading and passenger assistance.
For a wheelchair user, the hardest part of a medical appointment is rarely the appointment itself — it is getting there. Transferring in and out of a sedan is uncomfortable at best and unsafe at worst, and folding a power chair is not an option. JAX NEMT solves that with vehicles built for the job: a hydraulic lift, a level loading floor, and securement points that lock the chair down so it cannot shift when the vehicle brakes or turns.
Riders never have to transfer. The driver positions the lift, guides the chair on, checks the wheel locks, fastens four-point restraints on the frame and adds a separate lap and shoulder belt for the rider. That two-part system is the standard used in medical transport, and our drivers repeat the same check on every leg of every trip — including the return.
We accommodate manual chairs, transport chairs, heavy power chairs and scooters. If you are unsure whether your equipment fits, tell dispatch the make and approximate dimensions when you book and we will confirm the right vehicle before the day of the trip rather than surprising you at the door.
Wheelchair service is door to door and hands-on. Drivers help through doorways, thresholds, gravel driveways and unmarked hospital entrances, wait while riders are checked in, and can stay on site for short appointments. Common destinations include dialysis centers, oncology and infusion clinics, rehabilitation and skilled nursing facilities, VA hospitals, wound care, imaging appointments, discharge rides home and long-distance transfers between facilities.
Vehicles are inspected and sanitized between trips, drivers are background checked and trained in passenger assistance, and pricing follows the same simple base-plus-mileage structure as our other services, with discounted rates for dialysis, cancer treatment and standing weekly schedules. Call dispatch or run the trip calculator for a free estimate.

What's included
Hydraulic lift access
No transfers required — riders board and travel in their own chair.
Four-point securement
Frame restraints plus a separate lap and shoulder belt on every leg.
Power chairs & scooters
Tell us the model and we confirm the right vehicle before trip day.
Dialysis-ready scheduling
Reliable pickups for treatment days, with discounts for 2+ trips a week.
Wheelchair transport questions
- Do I need to bring my own wheelchair?
- Riders typically travel in their own chair. If you need a chair provided for the trip, let dispatch know when booking and we will arrange one where available.
- Can you handle a heavy power wheelchair?
- Yes. Our lifts are rated for power chairs; share the make and model when booking so we assign the right vehicle.
- Will the driver help me inside the building?
- Always. Wheelchair service is door to door, and drivers can sign riders in at the front desk on request.
Other services
Ambulatory Medical Transportation
For riders who can walk with a little help
Bariatric Transportation
Specialized equipment and extra trained hands
Day Trips & Personal Transportation
Errands, family events and everything beyond the clinic
Stretcher and Gurney Transportation
Bed-bound transport without an ambulance bill
Dialysis Transportation
The same driver, the same schedule, every treatment day
Elderly Patient Transportation
Unhurried, respectful rides for seniors
Hospital Discharge and Post-Surgery Transportation
A safe ride home when you cannot drive yourself
Long Distance Medical Transportation
Statewide and out-of-state medical trips, planned end to end
Private Patient Airport Transportation
Accessible airport transfers, including private aviation
Veteran and VA Clinic Transportation
Getting Jacksonville veterans to their appointments
Assisted Living and Nursing Home Patient Transport
A dependable transportation partner for your facility
Group Home Transportation
Reliable rides for group home residents
School and Childcare Transportation
Safe, vetted rides for students
Ready to book a ride?
Call our dispatch team or use the trip calculator to get an estimate in under a minute.
